Last Updated: May 20, 2025
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be read alongside our main Terms of Service. Please read this policy carefully before placing an order through our website at https://bluestarelectro.com. This policy applies to all purchases made via our website or in-store.
Shipping & Delivery Options
In-Store Pickup
We offer convenient in-store pickup for all orders. Once your order is confirmed, you may collect it at our store location:
Location: Sasabi, Dodowa, Accra.
Pickup Hours: Monday to Saturday, 9:00 AM – 6:00 PM
Please wait for confirmation that your order is ready before coming to collect it.
Delivery Options
We offer delivery services across various locations. Depending on the item and your location, we may use third-party couriers or have the item shipped directly from our suppliers.
Delivery Fees & Timelines
- Estimated Delivery Time: 1–2 business days
- Delivery Fee: Calculated based on location and communicated before dispatch
We work with trusted third-party delivery riders. Because fees vary by location and item, we are unable to provide a fixed rate at checkout. You will be notified of the delivery cost before your order is dispatched.
Note: All delivery timelines are estimates and may be subject to delays due to unforeseen circumstances. We will keep you updated if delays occur.
Delayed Orders
If your order is delayed for any reason, we will notify you as soon as possible and provide an updated estimated delivery date.
Need Help with Returns?
For details about returns, please refer to our Return Policy or contact us using the information below.
Contact Us
If you have any questions or concerns about this Shipping & Delivery Policy, please contact us:
- Phone: 020 934 5107
- Email: info@bluestarelectro.com
- Website: https://bluestarelectro.com