1. What products does Bluestar offer?
Bluestar offers a wide selection of high-quality electronics, kitchen appliances, home security systems, and bathroom solutions including toilets, WCs, jacuzzi tubs, and complete bathroom sets—everything you need to upgrade your home in one place.


2. Do you offer delivery services?
Yes, we provide fast and reliable delivery services across the country. Delivery timelines and fees may vary depending on your location and the size of the item, but our team will keep you updated every step of the way.


3. What payment methods do you accept?
We accept multiple payment options for your convenience, including cash, mobile money (all networks), bank transfers, and card payments (Visa & MasterCard). You can pay online or in-store, depending on your preference.


4. Can I return or exchange a product if there’s an issue?
Please refer to our Refund and Returns Policy for details.


5. Do your products come with a warranty?
Yes, most of our electronics and appliances come with a standard manufacturer’s warranty. Warranty periods may vary by product, and details will be provided at the time of purchase.